RETURNS POLICY


Faulty or incorrect goods - Goods received damaged or faulty (due to our fault) will be replaced or a credit note will be issued according to your wishes when we have received the item(s). Please contact us prior to returning the product.

Unwanted goods - In the occasion that you change your mind i.e. it doesn't fit you or wrong size, we are happy to accept exchange or refund within 48 hours receipt of the product. Shipping cost is non-refundable and you are responsibille to pay the delivery charges due for items returned for exchange/refund. We reserves the right to deduct from the refund and charge necessary for packaging/re-packaging, repair or cleaning of any goods returned not in the same condition as upon delivery. We are entitled to recover all costs, loss, charges and expenses incurred in connection with goods returned not saleable as new.

It will be your responsibility to return all goods in the same condition as they were upon delivery. You are advised to retain the original packaging in the event of you cancelling an order.

Special Policies - Please note that products returned in unacceptable condition will not be processed as refund and will be returned to you. 

Return Procedure - You must Contact Us within 48 hours, without using or further unpacking the goods, and return them to us within 7 days upon receiving your products. Once your return products are inspected and exchange/refunds are accepted, please allow 5 working days for the payment to be credited to your account or 7 working days for a replaced product to be delivered to your address.