SHIPPING INFORMATION

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Shipping Cost We ship Free in the UK mainland. Shipping cost of the orders to Worldwide will be charged at cost. Any shipping charge will be shown in the checkout when you input your delivery address or alternatively please Contact Us to request for the shipping cost outside the UK.  

Please note: If you order via our online order form, the appropriate shipping charge will be added after you have submitted your order. You will receive an emailed copy of the final invoice. 

Delivery Time - We aim to deliver within 2 working days of the order date within UK and 5-7 working days for orders outside UK. However, due to the nature of our business there may be extended of the lead time in the certain time. We will inform you as soon as possible if there are any delays in shipping your order.

We will arrange your delivery of the products you order to the address which you specify. You can expect deliveries to arrive between 7am-7pm. However, the time for the delivery shall not be essential to the contract between us. In the very rare event that delayed by courier error, please allow 10 days for delivery.

Secure Delivery - Orders are sent by our delivery partner - UPS. We will provide you the tracking number once we have despatched your products. All our orders required a signature as proof of delivery. 

Missed Delivery - If delivery is attempted and no one is available to sign for it, a card will be left by UPS. Th card will contain instruction on what to do next. You can contact the UPS directly to arrange a re-delivery or you can collect the product from their depot. We accept no responsibility in the event that goods are left as instructed by you without your presence at the time of delivery. If you fail to accept delivery of goods when delivered we reserve the right to attempt delivery of the goods at a later date and to invoice you a further delivery charge. Risk of damage or loss of the goods shall pass to you upon delivery.