Welcome to Qachia’s website, by accessing the Website and/or using the Website Service, you agree to be bound by the following terms and conditions (“Terms”) and our privacy policy. The Website and the Website Service is being maintained and operated by or on behalf of Qachia ltd (“Qachia”, “We”, or “Us”). If you have any queries about the Website or these Terms, please do not hesitate to contact Us. If you do not agree with these Terms, please leave this Website or stop using the Website Service immediately.

When you use the Website Service you must comply with all applicable UK laws and with any applicable international laws, including the local laws in your country of residence (together referred to as “Applicable Laws”). When you are registering an account with Us, please make sure you have registered all the information accurately and completely, and will keep that information updated. It is your responsibility to keep your username and password securely and use it for your own/personal activity. You may cancel your registration with Us at any time via Contact Us page. We may terminate your registration at any time, with or without any reasons or notices, and without any liabilities.

ContentQachia has taken care in the preparation of the Website content. We always ensure the accuracy of all information that has been provided in the website. However, we make no representation and do not warrant any kind in respect of the information. To the fullest extend permitted by law, Qachia disclaims all the liability whatsoever, whether arising in contract, tort or otherwise related to the Website and/or Website Service. In particular, any technical failure of the internet, Website or Website Service; any delay or failure in the transmission of the communication between the users/account holders, we accept no responsibilities for the conduct of the user/account holder of the Website/ Website Service.

Qachia reserves the right to correct any errors in the website, update these Terms from time to time or withdraw any products from sale without incurring liability. Price and availability is also subject to change without notice. It is your responsibility to track these Terms regularly and aware of the changes.

PricesPrices are correct at time of publication. Errors and omissions are expected. Orders will be processed at our published prices. Otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding. 

Payment – Unless otherwise agreed by the parties, payment shall be due and payable at the time the order is placed and accepted by Us. Products will not be dispatched until the payment has been received in full. Our online orders are processed automatically via fully secure servers. We accept Visa, Mastercard, Debit and Paypal. We will indicate acceptance of your online order by e-mail to the registered e-mail address you have given to us when you placed the order, and the sending of this email forms the Contract between us.

For those customers who prefer other than the foregoing payment, we accept BACS and cheque payments.

ShippingWe aim to deliver within 2 working days of the order date. However, due to the nature of our business there may be extended of the lead time in the certain time. We will inform you as soon as possible if there are any delays in shipping your order.

We will arrange your delivery of the products you order to the address which you specify. However, the time for the delivery shall not be essential to the contract between us.

We accept no responsibility in the event that goods are left as instructed by you without your presence at the time of delivery. If you fail to accept delivery of goods when delivered we reserve he right to attempt delivery of the goods at a later date and to invoice you a further delivery charge. Risk of damage or loss of the goods shall pass to you upon delivery. Once goods have been signed for, you must notify us of any shortage, damage or fault as soon as possible.

Orders are sent by our delivery partner - UPS. Any shipping charge will be shown in the checkout when you input your delivery address. Please note: If you order via our online order form, the appropriate shipping charge will be added after you have submitted your order. You will receive an emailed copy of the final invoice. We ship Free in UK mainland. Shipping cost will be added on receipt of your order. Shipping cost of orders to Worldwide will be charged at cost. 

Privacy PolicyQachia takes your privacy very seriously. By registering with us or becoming a customer of Qachia you will give us information that we will use to process your orders and improve our service to you. Qachia will only use your personal information in accordance with the terms of our privacy policy. By using the Website, you acknowledge and agree that you have read and accept the terms of our privacy policy and these Terms.

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and to gather broad demographic information.

Our site uses cookies to keep track of your shopping cart. We use cookies to identify you so we can retrieve your information so you don't have to re-enter it each time you visit our site.

Our site's registration form requires users to give Us contact information, like their name and email address, and unique identifiers. We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary if they have subscribed to the mail list. Users may opt-out of receiving future mailings by choosing to un-subscribe. Unique identifiers are collected to verify the user's identity and for use in our record system.

This site may contain links to other sites (“Third Parties”). We are not responsible for the privacy practices or the content of such web sites. 

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information and unique identifiers. Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings. Unique identifiers are collected from Web site visitors to verify the user's identity and for use as account numbers in our record system.

Security - This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available. We do not store financial information like credit card numbers online.